Emergency hot-water repairs in Kent

Tell us what still works

If cold taps work but hot water has stopped, say whether the problem affects every outlet or only one shower or tap. A local fitting fault and a whole-system failure need different investigations. If you know the system type, mention a combi boiler, stored hot-water cylinder or under-sink water heater. A visible error code can be useful. There is no need to open a cover or attempt a repair to identify one.

Hot-water systems and urgent plumbing faults

Our plumbing experience includes hot-water systems, unvented storage and immersion heaters. Call to discuss a loss of supply, visible water leak or urgent fault and confirm the appropriate person, parts and attendance for your system. For a leak around the cylinder or its connections, explain where the water is coming from. Do not adjust safety valves or dismantle a pressurised cylinder.

Gas appliance work needs the right registration

Gas work must be carried out by an appropriately Gas Safe registered engineer. Confirm the attending engineer’s current registration and relevant appliance categories before gas work begins. Ask to see the engineer’s registration details before the work begins. If you smell gas, call the National Gas Emergency Service on 0800 111 999. Do not wait for a plumbing booking.

Specific systems and symptoms

For problems with heating the rooms, see central heating repairs. A fault involving the gas appliance needs the appropriate gas central heating assessment.

For stored hot water, see unvented cylinder faults and immersion heater faults. Our guides cover heating working without hot water, boiler pressure loss and water leaking from a boiler.

Get the right help without repeated resets

Do not repeatedly reset equipment or remove a boiler cover. If there is an active water leak, see water leak repairs. For an isolated shower or tap fault, see emergency bathroom repairs. Tell us if anyone in the household is particularly affected by losing hot water. Availability and the scope of the visit are confirmed by phone.